Help & FAQ

Answers to the questions we hear most about setting up PiggyBank, rewarding good habits and managing pocket money.

Getting Started

How do I add my child to PiggyBank?

Open the app and tap the profile switcher at the top of the Home screen, then choose to add a new kid. Give them a name and pick a piggy bank character for them — you can add as many kids as you like.

Can I use PiggyBank for more than one kid?

Yes. PiggyBank supports multiple kids, each with their own piggy bank, pocket money balance, good actions and rewards. Switch between them using the name selector at the top of the Home screen.

Can each kid choose their own piggy bank?

Yes. When you set up a kid, you can pick from a range of piggy bank characters — pig, cow, elephant, lion, panda and more. You can change the character again later from the kid's settings.

Good Actions & Rewards

What is a Good Action?

A Good Action is a habit or task, like making the bed or using the potty, that earns coins when completed. Tap Good Actions on the Home screen, then tap the action to add coins straight to your kid's pocket money.

How do I create a new Good Action or Reward?

On the Good Actions or Rewards screen, tap the "+" button in the top right. Give it a title, choose an icon or upload your own photo, and set how many coins it's worth.

How do Rewards work?

Each Reward shows the total number of coins your kid needs to collect, like a mini savings goal. As they earn coins, the reward's coin row fills in. Once it's full, they can redeem it and the coins are deducted from their balance.

Can I set up a Good Action or Reward for just one kid?

Yes. When creating a Good Action or Reward, you can assign it to a single kid, or leave it unassigned so it's available to all kids on the app.

Can I edit or remove a Good Action or Reward?

Yes. Tap the "…" menu on any Good Action or Reward card to edit its title, icon or coin value, or to delete it. Deleting doesn't affect coins your kid has already earned.

Pocket Money & Coins

Where do I see how many coins my kid has?

Their coin balance is shown under the piggy bank on the Home screen, both as a number and as a row of coin icons — a fun, visual way for younger kids to see their savings grow.

Can I add or remove coins manually?

Yes. Tap the +/- button next to the coin balance on the Home screen to adjust it directly, which is handy for one-off bonuses or corrections outside of a Good Action or Reward.

Is PiggyBank connected to real money?

No. PiggyBank tracks virtual pocket money only, as a way to encourage good habits and teach saving. It doesn't move, hold or connect to any real bank account or payment method.

Account & Data

Is my kids' data kept private?

Yes. All data is stored locally on your device. For full details on what's collected and how it's handled, see our Privacy Policy.

What happens if I get a new phone?

If you've backed up your data, restoring it on a new device will bring back all kids, piggy banks, coin balances, Good Actions and Rewards exactly as you left them.

How do I delete a kid's profile?

Open the kid's profile from the name selector, then go to their settings to remove the profile. This permanently deletes their coin balance, Good Actions and Rewards, so it can't be undone.

Still need a hand?

Send us an email and we'll get back to you as soon as we can.

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